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Privacy Policy

Inside Jazz Privacy Policy


Hello, and welcome to our Privacy Policy. This Privacy Policy helps you to make informed decisions about your relationship with us.

1 Introduction

Thanks for choosing Inside Jazz. This is our Privacy Policy. Before getting into the details, we’d like to highlight some of the key principles behind it.

The Privacy Policy is here to do three things:

Explain the way we use information that you share with us in order to build a great product and give you a great experience with it;

Ensure that you understand what information we collect with your permission, and what we do — and do not do — with it;

Hold us accountable for protecting your rights and your privacy under this policy.

All the information we collect is related to providing the Inside Jazz service and its features.

Broadly speaking, there are two categories of information we collect: 1) information that we must have in order for you to use Inside Jazz; and 2) information that we can use to provide additional features and improved experiences if you choose to share that information.

The first category includes:

Registration information, including your name, birth date, address, and other information you provide when you sign up for Inside Jazz.

Broad, non-specific location, which we derive from your IP address. Our licenses to deliver music and other content to you are location-specific, so we need to know what country you’re in.

The music you listen to and your interactions with the Service. This allows us to make recommendations to you and suggest relevant content.

Technical information necessary to operate Inside Jazz. This includes the type of browser and device you use, data from the touchscreen

Throughout this Privacy Policy we refer to the Inside Jazz Service or the Service. These terms are defined in our Terms and Conditions of Use (the “Terms and Conditions of Use”).

2 Key highlights of what you’re consenting to

By using or interacting with the Service, you are consenting to:

the use of cookies and other technologies;

the transfer of your information outside of the country where you live;

In each case, you consent to the processing of data the entities described in this Privacy Policy, including the Inside Jazz entity, as data controller, indicated at the bottom of this document (collectively, “Inside Jazz”, “we”, “us”, “our”). In the Your Preferences section, we describe the controls and relevant settings associated with your Inside Jazz account. If you don’t agree with the terms of this Privacy Policy, then please don’t use the Service.

3 The information we collect

We may collect and store the following information—

3.1 Registration data

When you sign up for the Service, we may ask you for information such as your username, password, email address, date of birth, gender, address, postal code, and country.

3.2 Usage, log data & cookies

When you use or interact with the Service, we may use a variety of technologies that collect information about how the Service is accessed and used. This information may include:

information about your type of subscription and your interactions with the Service, such as interactions with songs, playlists, other audiovisual content, other Inside Jazz users;

the details of the queries you make and the date and time of your request;

User Content (as defined in the Terms and Conditions of Use) you post to the Service including messages you send and/or receive via the Service;

technical data, which may include URL information, cookie data, your IP address, the types of devices you are using to access or connect to the Inside Jazz Service, unique device ID, device attributes, network connection type (e.g., WiFi, 3G, LTE) and provider, network and device performance, browser type, language, information enabling digital rights management, operating system, and Inside Jazz application version.

3.3 Your mobile device

We may provide features that rely on the use of additional information on your mobile device or require access to certain services on your mobile device that will enhance your Inside Jazz experience but are not required to use the Service.

3.4 Widget data

Other websites may integrate Inside Jazz widgets (such as the Inside Jazz Play Button or Inside Jazz Follow Button). When you visit a site with an Inside Jazz widget embedded, we may receive certain information, including information about the web page you visited.

3.5 Payment data

If you sign up for a Trial (as defined in the Terms and Conditions of Use), purchase any of our Paid Subscriptions (as defined in the Terms and Conditions of Use), or make other purchases through the Service, your credit or debit card information (such as card type and expiration date) and other financial data that we need to process your payment may be collected and stored us and/or the payment processors with which we work. We may also collect some limited information, such as your postal code, mobile number, and details of your transaction history, all of which are necessary to provide the Service. In addition, the payment processors generally provide us with some limited information related to you, such as a unique token that enables you to make additional purchases using the information they’ve stored, and your card’s type, expiration date, and certain digits of your card number.

If you choose to pay invoice, Inside Jazz may need to collect and store additional information, like your name, date of birth, and phone number, and provide it to payment processors we work with to issue invoices, to enable credit checks and to send you invoices.


3.6 Sweepstakes, contests & surveys

From time to time, we may offer you the opportunity to participate in promotions such as sweepstakes, contests, offers, and/or surveys (“Special Promotions”) through the Service. A Special Promotion may be governed a privacy policy and/or terms and conditions that are additional to, or separate from, this Privacy Policy and the Terms and Conditions of Use. If the provisions of the Special Promotion’s privacy policy or terms and conditions conflict with this Privacy Policy or the Terms and Conditions of Use, those additional or separate provisions shall prevail. If you participate in a Special Promotion, we may ask you for certain information in addition to what is stated in this Privacy Policy, including personal information. That additional information may be combined with other account information and may be used and shared as described in this Privacy Policy.

3.7 Inside Jazz service providers and partners

We may also receive information about you from our service providers and partners, which we use to personalize your Inside Jazz experience. We also use this information as explained in the section How we use the information we collect below.

4 How we use the information we collect

Consistent with the permissions you give us to collect the information, we may use the information we collect, including your personal information:

to provide, personalize, and improve your experience with the Service and products, services;

to ensure technical functionality of the Service, develop new products and services, and analyze your use of the Service, including your interaction with applications, products, and services that are made available, linked to, or offered through the Service;

to communicate with you for Service-related or research purposes including via emails, notifications, text messages, or other messages, which you agree to receive;

to communicate with you, either directly or through one of our partners, for marketing and promotional purposes via emails, notifications, or other messages, consistent with any permissions you may have communicated to us (e.g., through your Inside Jazz account settings); in the section Your preferences below, we inform you of the controls you can use to opt out from receiving certain messages;

to, if you explicitly provide us your permission, use your mobile phone number to send you informational, marketing and promotional text messages using an automatic dialing system; you are not required to provide consent as a condition of signing up for Inside Jazz’s services;

to enable and promote the Service and other services or products, either within or outside the Service, including features and content of the Service and products and services made available through the Service;

to process your payment or prevent or detect fraud;

to enforce this Privacy Policy, the Terms and Conditions of Use, and any other terms that you have agreed to, including to protect the rights, property, or safety of Inside Jazz, its users, or any other person, or the copyright-protected content of the Service;

to provide you with features, information, advertising, or other content which is influenced your location and your location in relation to other Inside Jazz users; and

as otherwise stated in this Privacy Policy.

5 Sharing information

This section describes how the information collected or generated through your use of the Inside Jazz service may be shared you or us.

5.1 Sharing you

5.1.1 Generally

The Inside Jazz Service is a social service that offers many ways to find, enjoy, and share content. We encourage you to take advantage of these social features with others on the Service.

We may use your public information to promote the Service and to help others find and follow you and/or your Inside Jazz content, including other Third Party Applications and on websites that embed Inside Jazz widgets.

5.1.2 Third Party Applications

If you connect your Inside Jazz account to a Third Party Application, Inside Jazz may automatically share your activity and activity-related stories with that service, including the content you consume.

5.1.3 Support Community

When you register for an Inside Jazz Support Account on the Inside Jazz Support Community, we will ask you to create a specific Inside Jazz Support Community username.

5.2 Sharing Inside Jazz

5.2.1 Marketing and advertising

We may share information with advertising partners in order to send you promotional communications about Inside Jazz or to show you more tailored content, including relevant products and services that may be of interest to you. The information we share is in a de-identified format (for example, through the use of hashing) that does not personally identify you.

Please see the section Information about cookies, other technologies, and data collection below for information about the cookies and other technologies that we use to serve you your options.

5.2.2 Service providers and others

We may from time to time share your information with service providers to perform functions and process user data and help provide our Services, consistent with this Privacy Policy.

5.2.3 Rights holders

The Inside Jazz service allows you to listen to fully-licensed streaming content. Inside Jazz shares information with the rights holders that license this content to Inside Jazz. The data that Inside Jazz shares is in a de-identified format that does not identify you directly, unless you opt in to the sharing of your personal information.

5.2.4 Certain Inside Jazz partners

If you access the Inside Jazz Service through an offer that you received or purchased from a third party such as your mobile network operator, we may also share information with that third party about your use of the Inside Jazz Service, such as whether and to what extent you have used the offer, activated a Inside Jazz account, or actively used the Service.

5.2.5 Other sharing

In addition to the above, we may also share your information with third parties for these limited purposes:

to allow a merger, acquisition, or sale of all or a portion of our assets;

to respond to legal process (e.g., a court order or subpoena), if we believe in good faith that it is necessary to do so; to comply with requirements of mandatory applicable law; to protect the safety of any person; to protect the rights and property of Inside Jazz, including to enforce the Terms and Conditions of Use and any other terms that you have agreed to; and to address fraud, security, or technical issues;

to academic researchers for purposes including statistical analysis and academic study, but only in a de-identified format;

to publish de-identified or aggregate information about the use of the Inside Jazz Service; and

to allow other companies in the Inside Jazz group to use your information as specified in this Privacy Policy.

6 Your preferences

We provide you with settings to allow you to choose which communications you receive from us, manage your public information, and set your sharing preferences. However, as explained in the section Sharing you, certain information may always be publicly available to others and other information is made publicly available to others default. And if you share information to a Third Party Application, that information is viewable on Inside Jazz, regardless of how you set your privacy settings.

To change whether certain information is publicly available, you can adjust the settings in your account. View instructions for adjusting the relevant settings on Inside Jazz’s website.

Information that is publicly available, such as playlists, may be used, re-shared, or linked to others on the Service or across the web, so please use Inside Jazz carefully and be mindful of your settings. Remember that even if you remove a playlist or make a playlist private, others who already subscribe to it or who otherwise have access to it (e.g., via a link) may still have access to it. Also keep in mind that playlists and other information added to your profile may include personal information, such as username, which could enable other persons to find you within the Inside Jazz Service or other services.

7 Transfer to other countries

Inside Jazz transfers, processes and stores information about our users on servers located in a number of countries. Accordingly, Inside Jazz may share your information with other companies in the Inside Jazz group in order to carry out the activities specified in this Privacy Policy. Inside Jazz may also subcontract processing to, or share your information with, third parties located in countries other than your home country. Your personal information may therefore be subject to privacy laws that are different from those in your country of residence. Information collected within the European Economic Area (“EEA”) and Switzerland may, for example, be transferred to and processed third parties identified above, located in a country outside of the EEA and Switzerland, where you may have fewer legal rights in relation to your information. The Inside Jazz group will process your information as described in this Privacy Policy.

8 Links

We may display advertisements from third parties and other content that links to third party websites. We cannot control or be held responsible for third parties’ privacy practices and content. Please read their privacy policies to find out how they collect and process your personal information.

9 Security

We are committed to protecting our users’ information. Your password protects your user account, so you should use a unique and strong password, limit access to your computer and browser, and log out after having used the Inside Jazz Service. While we take data protection precautions, no security measures are completely secure, and we do not guarantee the security of user information.

10 Children

The Inside Jazz Service is not directed to children under the age of 13. (In some countries, stricter age limits may apply. See our Terms and Conditions of Use.) We do not knowingly collect personal information from children under 13 or under the applicable age limit (the “Age Limit”). If you are under the Age Limit, do not use the Service and do not provide any personal information to us. If you are a parent of a child under the Age Limit and become aware that your child has provided personal information to Inside Jazz, please contact us at and you may request exercise of your applicable access, rectification, cancellation, and/or objection rights. If you are a California resident under the age of 18 and you wish to remove publicly available content, please contact us at

11 Accessing and updating user information

You can view and amend much of the information we keep about you through your account and profile pages. We will respond to your request within a reasonable period of time upon verification of your identity in accordance with local laws. We recommend you include documents that prove your identity and a clear and precise description of the information which you request access to.

12 Changes to the Privacy Policy

Occasionally we may, in our discretion, make changes to the Agreements. When we make material changes to the Agreements, we’ll provide you with prominent notice as appropriate under the circumstances, e.g., displaying a prominent notice within the Service or sending you an email. In some cases, we will notify you in advance, and your continued use of the Service after the changes have been made will constitute your acceptance of the changes. Please therefore make sure you read any such notice carefully. If you do not wish to continue using the Service under the new version of the Agreements, you may terminate the Agreements contacting us through the Customer Service contact form.

13 Information about cookies, other technologies and third-party data collection

This section describes use of cookies and other technologies. For further information about how information may be shared Inside Jazz, please see the section Sharing Inside Jazz.

13.1 What are cookies and other technologies?

A cookie is a small text file that is placed on your computer, mobile phone, or other device when you visit a website. The cookie will help website providers to recognize your device the next time you visit their website. There are other similar technologies such as pixel tags (transparent graphic images placed on a web page or in an email, which indicate that a page or email has been viewed), web bugs (similar to pixel tags), and web storage, which are used in desktop software or mobile devices.

There are also technologies such as mobile device identifiers and SDK integrations to help companies recognize your device when you return to an app or otherwise use the a service.

13.2 How we use cookies and other technologies

We use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device for a set period of time or until you delete them). We use the following types of cookies for the purposes explained in this chart:

Cookie Type Purpose
Essential Operational These cookies are necessary to allow us to operate the Inside Jazz Service as you have requested. For example, they let us recognize what type of subscriber you are and then provide you with services accordingly.
Performance / Analytics We use these cookies to analyze how the Inside Jazz Service is accessed, is used, or is performing. We use this information to maintain, operate, and continually improve the Inside Jazz Service. We may also obtain information from our email newsletters, including whether you opened or forwarded a newsletter or clicked on any of its content. This information tells us about our newsletters’ effectiveness and helps us ensure that we’re delivering information that you find interesting.
Functional These cookies let us operate certain functions of the Inside Jazz Service in line with the choices you make. These cookies mean that when you continue to use or come back to the Inside Jazz Service, we can provide you with our services as you have asked for them to be provided, such as knowing your username, remembering how you have customized our services, and reminding you of content you have enjoyed.
Inside Jazz Promotions Cookies may be used to serve you with promotions that may be relevant to you and your interests on other web sites and services and to regulate the promotions you receive and measure their effectiveness.

We also use mobile device identifiers and the other technologies identified in Section 13.1 for the purposes articulated in this Privacy Policy, for example to recognize your device when you return to the Inside Jazz app or otherwise use the Inside Jazz Services.

13.3 Manage your cookie and other preferences

Many web browsers allow you to manage your preferences. You can set your browser to refuse cookies or delete certain cookies. You may be able to manage other technologies in the same way that you manage cookies using your browser’s preferences.

Please note that if you choose to block cookies, doing so may impair the Inside Jazz Service or prevent certain elements of it from functioning.

There is no accepted standard on how to respond to Do Not Track signals, and we do not respond to such signals. European users can also visit to learn how to opt out of having their data used for online member companies.

You here consent to the use of the cookies and other technologies described above.

13.4 More information

For more information about the use of cookies and how to block them, visit, (Europe), or (United States). If you have any questions or comments about our use of cookies, please contact us at

Thank you for reading our Privacy Policy. We hope you enjoy Inside Jazz!